At Math Online Teacher (MOT), we are committed to protecting the privacy and personal information of students and parents. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
If you have any questions regarding this policy, please contact us at support@mathonlineteacher.com.
1. Information We Collect
When registering or using our services, MOT may collect the following information:
- Parent/Guardian Information: Name, email address, phone number, and billing details.
- Student Information: Name, grade level, learning goals, and academic progress.
- Technical Information: Device type, browser, internet connection details, and interaction with our platform.
- Session Data: Attendance records, class notes, and session recordings (when applicable).
2. How We Use Your Information
We use the collected information to:
- Provide and manage tutoring services.
- Schedule and track sessions.
- Monitor student progress and performance.
- Improve teaching quality through training and review.
- Communicate important updates, schedules, and account information.
- Ensure compliance with our Terms and Conditions.
3. Data Sharing & Disclosure
- MOT does not sell or rent personal data to third parties.
- Information may be shared only with:
- Tutors: For the purpose of delivering sessions and supporting student learning.
- Service Providers: Trusted technology providers (e.g., video conferencing tools, payment processors) necessary to operate our services.
- Legal Authorities: When required by law, court order, or government request.
4. Session Recordings
- Some sessions may be recorded for training, quality assurance, and monitoring purposes.
- Recordings are stored securely and are never shared publicly.
- Parents may request access to their child’s recordings upon written request.
5. Data Security
- MOT uses secure systems and encryption where appropriate to protect your personal data.
- Only authorized staff and tutors have access to student and parent information.
- While we take strong measures, no online platform can guarantee 100% security.
6. Data Retention
- Student and parent records are retained only as long as necessary to provide services and comply with legal obligations.
- Session data and recordings may be deleted after a reasonable period or upon written request from parents.
7. Parent & Student Rights
Parents/guardians have the right to:
- Access personal data held by MOT.
- Request corrections to inaccurate information.
- Request deletion of personal data (subject to service and legal requirements).
- Withdraw consent for data usage not essential to service delivery.
8. Cookies & Tracking
- MOT may use cookies and similar tools to improve website functionality and user experience.
- Cookies help us analyze site performance, remember user preferences, and enhance learning tools.
- Parents can adjust browser settings to block or delete cookies, but this may affect site functionality.
9. Children’s Privacy
- MOT provides services specifically for children, but all registrations and payments must be made by parents/guardians.
- We do not knowingly collect personal information directly from children without parental consent.
10. Changes to Privacy Policy
- MOT may update this Privacy Policy from time to time.
- Parents will be notified of significant updates via email or official announcements.
11. Contact Information
For privacy-related questions or requests, please contact us: